Our Service
01
Pre-sale service
We commit:2-hour preliminary quotation,24-hour technical solution delivery.All certification documents are publicly available on our official website and support remote factory inspection and third -party quality audits.
02
Installation service
You will receive an exclusive tracking group with progress updates every 3 days.If raw materials or shipping schedules change,we will propose at least two solutions at least 48 hours before the impact occurs.
03
After-sales service
After-sales is not an end point,but the starting point of cooperation.We promise:within warranty period,non-human damage will be replaced free of charge;if quality issues are confirmed,replacement items will be shipped within 48 hours.Meanwhile,you will join our´Global User Experience Community´ and receive regular industry maintenance materials.
